THE PROBLEM WE SOLVE

Most organizations know something is wrong. They just don't know exactly where — or what it's costing them.

Maybe your teams are working without a clear roadmap. Maybe there's tech debt nobody has formally documented. Maybe your members or customers can't access something they're already paying for.

These aren't small problems. They compound quietly — until they become expensive ones.

The 23-Day Assessment is designed to find yours.

How It Works

Three steps. One priority area. Actionable results

Step 1 — Discovery Conversation We meet with your leadership to understand your environment, identify your top pain points, and surface the low-hanging fruit. Together we select ONE priority area — the highest-impact, lowest-effort opportunity in your organization right now.

Step 2 — Focused Assessment We assess that one priority area and only that area. No boiling the ocean. No scope creep. Just a fast, focused, professional-grade assessment delivered in 23 days or less.

Step 3 — You Choose Your Artifacts Based on your needs, you select the deliverables most useful to your organization. You don't pay for what you don't need. Everything delivered in Microsoft 365 formats your team can use immediately.

Our Day 7 Satisfaction Checkpoint At the end of Phase 1 — Day 7 — we stop and present our findings to your leadership before any further work begins. If the engagement isn't meeting your expectations at that point, we stop and you pay nothing further. No questions asked. This is our built-in benchmark — because we're confident in what we find, and you should be too before we go further.

The Artifact Menu

You choose what you need. We deliver it in 23 days or less.

After your Discovery Conversation, you select exactly what your organization needs. Nothing more. Nothing less.

A. CORE DELIVERABLES: Included in Every Engagement: Download Sample Package

1. Current State Assessment Report — The foundation. Where you are today across people, process, and technology.

2. Gap Analysis Report — Current state vs. desired state. Specific, numbered, and prioritized.

3. Prioritized Opportunity Register — Your ranked list of what to fix first and why — with estimated impact and effort for each.

B. PROCESS & WORKFLOW:

1. AS-IS Value Stream Map — Documents your current process flow and identifies waste. Download Sample

2. TO-BE Value Stream Map — Designs your future state process.

3. Data Flow Diagram — System and data movement documentation for federal compliance. Download Sample

C. STRATEGY & PLANNING:

1. Transformation Roadmap — Phased, sequenced path forward. Download Sample

2. OKR Alignment Framework — Every initiative mapped to measurable leadership objectives.

3. Change Management Plan — People and communications strategy for transformation.

4. RACI Matrix — Roles, responsibilities, and accountability across the engagement.

D. FINANCIAL & QUANTITATIVE

1. Cost-Benefit Analysis & ROI Projection — Fixed cost of the problem vs. cost to fix it. 12/24/36 month projections.

2. Effort & Complexity Matrix — Data-driven prioritization scored by impact and implementation effort.

3. Business Case Template — Ready for leadership budget approval on Day 23.

4. Value Realization Summary — The quantified proof of what we found and what it's worth. Every problem area mapped to current cost, cost to fix, projected Year 1 savings, and payback period. Federal engagements use Cost Savings and Cost Avoidance language. Commercial engagements use ROI, NPV, and Payback Period. Download Sample.

E. TECHNOLOGY & LEGACY SYSTEMS

1. Tech Debt Assessment — IBM Mainframe and legacy system documentation.

2. IPO Charts — Input, Process, Output mapping for legacy system work. Download Sample

3. Executive Dashboard — Ongoing visibility into KPIs and transformation progress. Download Sample

All deliverables produced in Microsoft Word, PowerPoint, or Excel. No proprietary software. No vendor lock-in.

The ROI Argument

The cost of the assessment is fixed. The cost of not knowing is not.

Every engagement is scoped to ONE priority area — which means the investment is controlled, predictable, and approvable without a lengthy procurement process. A CFO or CIO can say yes without a committee.

We don't tell you what your ROI will be. We show you where it is.

Industry research suggests organizations that act on findings like these see returns of 5–7x their assessment investment. Our job is to find YOUR number — not quote you someone else's.

When we leave, you own everything. No proprietary software. No vendor lock-in. Just clean, professional Microsoft 365 deliverables your team can use and build on immediately.

Why Ni-San

Federal scale. Principal-only. Veteran discipline.

Every Ni-San engagement is led personally by William Randolph — not handed off to a junior analyst. You get 20+ years of healthcare IT and federal systems experience, U.S. Air Force discipline, and a principal who has worked at the scale of 25 million members and CMS-level federal systems.

Ni-San partners with your leadership to identify the low-hanging fruit first — the highest-impact, lowest-effort opportunities that generate momentum and justify the next investment.

We observe first. Then we build your roadmap together.

What Our Work Looks Like in Practice

These are the kinds of problems the 23-Day Assessment is designed to find.

U.S. Army — Tech debt nobody had formally documented. Hundreds of thousands in wasted costs identified and quantified — giving leadership the data they needed to act.

Federal Health Benefits — Members couldn't access benefits they were already paying for. The gap was identified, the fix was scoped, and the path forward was clear within weeks.

CMS-Adjacent Program — Teams working without a roadmap or visibility into priorities. A structured roadmap and opportunity register gave leadership the alignment they had been missing.

→ See the full case studies on Our Work

Ready to Find Your Low-Hanging Fruit?

Every organization's pain is different. So every assessment is different. Enter your work email below and William will reach out to schedule your Discovery Conversation — no commitment required.

The fastest way to know exactly where your organization stands — and what to do next.